Someone must be present during the entire installation and to inspect the installation upon completion. The installers will call upon you when they first arrive at your home, when they have built the base fort structure and wish to verify final placement, and upon completion of installation. Please allow a two hour window of time for the installer to arrive.
After the installation, you will receive an Inspection & Satisfaction form to sign. This is our way of ensuring that you are completely satisfied with your playset installation. If no one is present at the completion of the installation, and a subsequent trip to the site is necessary, there may be a fee for returning. If payment in full was not made at the time of purchase, please be prepared to pay the balance upon installation.
If mulching or boxing out the area, we suggest doing so after the playset is installed. Mulching options include triple shredded wood mulch that is insect or decay resistant (such as cypress or cedar) or rubber mulch.
Clear the playset area of any fill dirt, large rocks, tree stumps, large roots or any debris that is in the area.
Pick up all loose toys.
Turn off and flag or spray paint sprinkler heads to prevent damage. Care will be taken to avoid damage, however, Swings, Etc. is not responsible for damage to sprinkler heads, underground pipes, septic systems, and cable TV lines that may be in or close to your chosen installation site.
Pick up dog droppings in the area.
On the day of installation, secure pets to prevent "escape" or interference with installation.
Please determine the exact location in your yard where you want the playset installed and prepare the area prior to the installation date. If you need the dimensions of your playset's footprint, please give us a call.
Playsets should be installed on as level ground as possible. As a rule-of-thumb, if your lawn slopes more than 12 inches over a distance of 10 feet, you need to have the area leveled prior to installation, if possible. Our installers are not required to dig in the playset on uneven ground, and you may be charged additional fees if that is required.
Ideally, playsets should be placed a minimum of 6 feet from structures such as fences, walls, landscaping, trees, etc. Allow approximately 7-8 feet in each direction for the swing "arc." Allow 11 feet of clearance for a Sky High headbeam. Be aware of where you may have landscaping sprinkler heads to avoid tripping hazards.
Place your playset in an area easily viewed from the house. For children's comfort, select a shaded area to help keep children cooler in hot weather. Ensure that there are no overhanging branches that may present a climbing temptation.